Warranty Claim
To initiate the claims process, please fill out the form.Based on the submitted photos, we will assess the condition of the handbag. Once your claim has been received, we will generate an InPost return code or a return label for shipments within the European Union. Shipping instructions will be sent to you via email.
Within 14 days of receiving the product, we will contact you to inform you about how the claim will be handled. After the process is completed, the product will be returned to the address provided in the claims form.
Detailed information about claims is available in the Terms and Conditions.
Within 14 days of receiving the product, we will contact you to inform you about how the claim will be handled. After the process is completed, the product will be returned to the address provided in the claims form.
Detailed information about claims is available in the Terms and Conditions.